Insurance Information
Payment and Insurance
Circle Care Center participates with most local and national insurance plans. However, it is your responsibility to understand whether your insurance has limits on the doctors you can see or the services you may receive.
Depending on your insurance coverage, you may be responsible for co-payments, co-insurance, or other deductible amounts. These payments are due at the time of your visit.
Please contact our billing office, (203) 852-9525, or call your insurance carrier should you have any questions.
Accepted Insurance Plans include:
- Aetna
- Anthem/Blue Cross Blue Shield
- Cigna
- ConnectiCare
- Medicaid
- Medicare
- Oxford
- United Health Care
We accept additional insurance plans not listed here. If you do not see your carrier listed here, give us a call to confirm that your insurance will be accepted,
(203) 852-9525.
Appointment Cancellation Policy
You must call 24 hours prior to your scheduled appointment time to avoid a mandatory $25 cancellation fee.
Request an Appointment
- CLICK HERE
Request an Appointment in Norwalk
- CLICK HERE
Request an Appointment in Glastonbury
Want to save money on your copays and deductibles?
Find out if you qualify for savings through Circle Care Center’s
340B program: CLICK HERE to learn more.
Patient Forms
For your convenience, we have supplied our general patient forms below. You can use the links provided and submit them online ahead of your next appointment; or if you prefer, paper copies can be provided to you at the time of your appointment.
- CLICK HERE
Norwalk Patient Intake Forms
- CLICK HERE
Glastonbury Patient Intake Forms
Additional Information
- CLICK HERE
Patient Rights
- CLICK HERE
Patient Complaint Form
Patient Assistance Program
Circle Care Center offers patient assistance to ensure our patients can access affordable healthcare services, regardless of insurance status. CCC’s Patient Assistance fund can help cover out-of-pocket costs for patients seeking sexual health services who are underinsured or uninsured. Financial assistance is provided to cover a patient’s costs for copays, lab fees, prescriptions, transportation, and more. This program only provides financial assistance for services provided at Circle Care Center.
Are you having trouble affording your care at Circle Care Center? Fill out our Patient Assistance Fund Application today and a CCC staff person will be in touch to see what we can do to help.
Additionally, we have a separate program that can assist with costs associated with a PrEP prescription for HIV prevention. To find out more about this program, go to our PrEP Grant program page.
If, for some reason, you felt that the service you received was not satisfactory, please fill out our Patient Complaint Form online. You can also call Anthony to discuss your experience at 203-852-9525. If you prefer to fill out a paper copy of the Patient Complaint Form, please email info@whcccc.org to request one.
If you feel as though you have been discriminated against, you can file a complaint directly with the U.S. Department of Health and Human Services (HHS) Office for Civil Rights by sending a letter to 200 Independence Ave, S.W., Washington, D.C. 20201; calling 1-877-696-6775; or visiting the HHS website.
Circle Care Center
c/o Anthony Crisci, CEO
618 West Avenue
Norwalk, CT 06850
